Who is Dex?
A user experience architect in the rainy Pacific northwest who can regularly be found in various coffee shops drinking (double grande non-fat) lattes, whipping Visio into a wireframing and flowcharting frenzy while debating, discussing, and pondering the triumphs and challenges of information architecture, user interface design, usabilty and user experience in an ever-changing technology driven marketplace.
Random Thoughts...
on labels...There are only two professions that refer to their customers as "users".
on search...Search terms tend to be short, ambiguous and an approximation of the searcher's real information need.
on interaction...For information to be actionable, it must be simple, relevant, timely and in context.